Return Service:
We provide return service to give you peace of mind during shopping.
To qualify for a return, please ensure that the item is unused, in its original packaging, with labels intact, etc.
Refund Service:
Customers who are eligible for a return can apply for a refund, and we will refund the purchase price.
The refund method may be returned to the original place, or in the form of website credits, electronic gift cards or other methods.
Return and Refund Process:
Please apply for return and refund within [specified time] after receiving the item.
You can complete the return request form or contact our customer service team for authorization and instructions to return the product.
After returning the item, please provide information such as the tracking number of the return item and follow the instructions to send the item back.
Return and Refund Timeframe:
Return requests must be submitted within [specified time] of receipt of the item.
Please return the item within the specified time to comply with return and refund requirements.
Refund processing time may take [specify time], please be patient.
Mailing Address:
Please note that the return mailing address may be different from the original shipping address.
After submitting the return application, we will provide the correct mailing address for the return by mail, please be sure to mail the goods according to the mail instructions.
Handling and Postage:
There is no return handling fee. The postage for returns and exchanges shall be borne by the customer, unless the return is due to a product quality problem. The above is our return and refund policy, please read and understand carefully before purchasing.
Our return and refund service is based on the conclusions communicated with customer service. If you have any questions or need further assistance, please contact our customer service team: service.isweeteer.com, we will be happy to help you.